Elevated errors on Platform
Incident Report for Engagio
Resolved
This incident has been resolved.
Posted 9 months ago. Jan 04, 2018 - 14:34 PST
Monitoring
The fix has been applied at 2:23pm. The service has been stable since. We are monitoring the service for stability.
Posted 9 months ago. Jan 04, 2018 - 14:33 PST
Identified
We have identified the issue and have applied a fix for the environment. The issue was with infrastructure service provided by AWS.
Posted 9 months ago. Jan 04, 2018 - 14:22 PST
Investigating
We are currently experiencing issues with our main platform. All users are seeing 500 internal server errors while trying to access platform.
Posted 9 months ago. Jan 04, 2018 - 13:59 PST